Metric ,Definition
Workweek Span,"The time between the person's first sent email, meeting attended, or Teams call or chat, and the last email, meeting, call, or chat for each day of the work week. The total number of hours are based on the person’s work week that is set in Outlook, which the user can change at any time. If a work week is not defined in Outlook (or if Viva Insights is unable to access a user's Outlook settings), the totals are based on the default of Monday through Friday, with a minimum of four hours and a maximum of 16 hours per day. If reported for the week, the metric is a sum of the daily values for the week. If reported for the month, the metric is the sum of the daily values for the month."
Collaboration Hours,Number of hours the person spent in meetings and on email with at least one other person. Collaboration hours include both internal and external hours.
Email Hours,"Number of hours the person spent sending and receiving emails, during and outside of working hours. "
Meeting Hours,"Number of hours the person spent in meetings with at least one other person, during and outside of working hours. "
Instant Message Hours ,"Number of hours a person spent in instant messages (IMs) through Teams with at least one other person, during and outside of working hours."
Call Hours ,"The number of hours the person spent in scheduled and unscheduled calls through Teams with at least one other person, during and outside of working hours."
Emails Sent ,Number of emails the person sent.
Instant Messages Sent,"Total number of instant messages (IMs) sent by a person through Teams, during and outside of working hours."
Focus Hours,Number of two-hour blocks in the person’s calendar without meetings during the work day.
Afer Hours Collaboration Hours,Number of hours the person spent in meetings and on emails outside of working hours.
After Hours Email Hours,Number of hours the person spent sending email outside of working hours.
After Hours Meeting Hours ,Number of hours the person spent in meetings outside of working hours.
After Hours Instant Message,"Number of hours a person spent in instant messages through Teams, outside of working hours."
After Hours In calls,"Number of hours a person spent in unscheduled calls through Teams, outside of working hours. For calls that started during working hours, this number only includes the part of the call that occurred outside of that person’s work schedule (as set in Outlook)."
Work Time,"Calculated using workweek span metric by day. The time between the person's first sent email, meeting attended, or Teams call or chat, and the last email, meeting, call, or chat for each day of the work week. Capped at 16 hours. "
Personal Time,24 hours - (Work Time + Sleep Time). Sleep time is assumed to be 8 hours. 
Working Patterns,"Working patterns defined using activity signals of whether employees were active at every hour of the day, and then aggregated for the week. Activity signals determined by IMs Sent and Emails Sent."
Working Pattern: Low Activity,Active for less than 3 hours a day
Working Pattern: Standard (non stop),"Active for 3-9 hours a day, with no break(s) "
Working Pattern: Standard w/breaks,"Active for 3-9 hours a day, with regular break(s)"
Working Pattern: Long (non stop),"Active for 9-12 hours a day, with no break(s)"
Working Pattern: Long w/breaks ,"Active for 9-12 hours a day, with regular break(s)"
Working Pattern: Always on,Active for more than 13 hours a day
Flexible Start Times,"Teams that embrace flexibility allow members to start their workday at different times.

The active hours of employees are measured. A week is considered flexible on this metric If the first active hour of the day differs from the start time input into the report for at least one day in the week, 

The percentage represents the percentage of time an employee is able to be flexible with their start times. "
Control Active Hours,"Members who choose alternative arrangements should be able to maintain a workload that is broadly equivalent to those that follow standard arrangements. This means that employees should be able to maintain the same active hours as the standard hours, and not regularly exceed the standard hours. 

The calculation looks at the number of hours that is expected for a person to be working from the start and end times input into the report. A week is considered flexible if the actice hours for all 5 days out of the week do not exceed the expected standard hours. 

The percentage represents the percentage of time an employee is able to control their active hours. "
Recurrent Disconnection Time,"Employees should be building in recurrent disconnection time in their work schedules. In teams that embrace flexibility, some members will choose to organize / split their day in different ways (e.g. take a long lunch-break, disconnect in the afternoon and reconnect in the evening, etc.).

Recurrent disconnection time is when the same hour(s) are inactive all 5 days of the week. An hour is inactive if there was no email or instant message sent during the hour. The week is considered flexibled if recurrent disconnection time is present. 

The percentage represents the percentage of time employees were able to schedule recurrent disconnection time. "
Unscheduled Call hours ,"The number of hours the person spent in unscheduled calls through Teams with at least one other person, during and outside of working hours."
Urgent Collaboration,Email and meeting hours where subject line includes key words:  urgent; immediately; ASAP; fire drill; immediate action; dringend; urgente; 緊急; pressant; Immédiatement; 直ちに; Sofort; inmediatamente
Urgent Week,Person weeks where urgent collaboration > 0
Intimate Meetings,"Number of hours the person spent in meetings with up to 5 attendees, during and outside of working hours."
Weekend work,Weekend work is defined as having sent at least 1 email or 1 instant message over Saturday or Sunday. Note that the first day of a week is set as Sunday in Workplace Analytics. 
